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Anime Gear Guru

Welcome to Anime Gear Guru Support! We're here to help you with any questions or issues you may have regarding your anime merchandise.

At Anime Gear Guru, we take great pride in offering high-quality anime gear to our customers. Our team works hard to ensure that every product we sell meets our high standards, but we understand that sometimes things can go wrong. That's why we offer comprehensive support to ensure you're satisfied with your purchase.

If you have any questions about our products, shipping, or anything else, we're here to help. Our team of support agents is available around the clock to provide you with the assistance you need. You can contact us via email, phone, or live chat, and we'll be happy to assist you.

If your order arrives damaged or there's an issue with your product, please don't hesitate to contact us. We'll work quickly to resolve the issue and make things right. We aim to ensure that you're happy with your purchase, and we'll do everything possible to make that happen.

Anime Gear Guru Help Center and Support

A sizing guide is a set of instructions and measurements designed to help people choose the correct size of clothing or other items.

<div data-block="true" data-editor="1ea24" data-offset-key="b1rlj-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="b1rlj-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><br></div></div><div data-block="true" data-editor="1ea24" data-offset-key="ev00a-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="ev00a-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><br></div></div><div data-block="true" data-editor="1ea24" data-offset-key="at811-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br></div><div data-block="true" data-editor="1ea24" data-offset-key="et2ir-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="et2ir-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="et2ir-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><br data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"></span></div></div><div data-block="true" data-editor="1ea24" data-offset-key="db6db-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="db6db-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="db6db-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">Sizing differs from person to person, so getting your measurements and comparing them to our size charts is the best way to get an idea that the jacket will fit snugly or loosely.</span></span></div></div><div data-block="true" data-editor="1ea24" data-offset-key="eakga-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="eakga-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="eakga-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><br data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"></span></div></div><div data-block="true" data-editor="1ea24" data-offset-key="54uq7-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="54uq7-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="54uq7-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">Also!! PLEASE BUY WITH CONFIDENCE, we ALWAYS buy extras of each size just in case anyone needs a size exchange and depending on your location we will usually take care of the shipping costs for you!</span></span></div></div><div data-block="true" data-editor="1ea24" data-offset-key="5pdhb-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="5pdhb-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="5pdhb-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><br data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"></span></div></div><div data-block="true" data-editor="1ea24" data-offset-key="6bo5i-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="6bo5i-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"><span data-offset-key="6bo5i-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;"><span data-text="true" style="box-sizing: border-box; -webkit-font-smoothing: antialiased;">And if we do not have the proper size for you we will issue you a full refund! &#x1F450;</span></span></div></div><div data-block="true" data-editor="1ea24" data-offset-key="9v4bu-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><br></div>

Sizing Guide

A cleaning guide is a set of instructions and recommendations designed to help people clean various items, effectively and safely.

Cleaning / Care Guide

Create an account here by clicking here!. Once your account is created and you are in. Click Account, then on the drop-down click Account information. Then below where you see Addresses click on the + icon to input your address. Add address should po

<p>Create an account here by <a href="https://shopify.com/25415614509/account/orders" rel="noopener noreferrer" target="_blank">clicking here!</a></p><p>Once your account is created and you are in.</p><p>Click Account, then on the drop-down click Account information.</p><p><img src="https://uploads.gorgias.io/GyBLV6kOG96NbQkK/undefined-7dba31b5-e3dd-409c-9f97-d04e49593ee9" style="width: 656px;" class="fr-fic fr-dib"></p><p>Then below where you see <strong>Addresses&#xA0;</strong>click on the <strong>+&#xA0;</strong>icon to input your address.</p><p><img src="https://uploads.gorgias.io/GyBLV6kOG96NbQkK/undefined-38fda67d-e2af-4a8d-937b-6793f09405b3" style="width: 645px;" class="fr-fic fr-dib"></p><p>Add address should pop up, please fill out all address information.</p><p><img src="https://uploads.gorgias.io/GyBLV6kOG96NbQkK/undefined-fae2eeaf-6c0b-4c53-9b8d-03bf4345401f" style="width: 650px;" class="fr-fic fr-dib"></p><p><br></p>

How to add or make changes to an existing shipping address?

Our pre-order (phase) program allows you to get amazing deals on our newest items, including exclusive Phase releases, before they officially launch. Phase 1 items arrive in X months, followed by Phase 2 in Y months, and the full collection in Z mont